Check enrollment with provider · English instruction/materials confirmed
Delivery
Flexible, self-paced Coursera course. Coursera offers course materials and certificates through its enrollment options. exact no-certificate access may vary by course and market.
Cost
Ask provider for price
Time commitment
Three modules. about 6 hours. 10 assignments.
Scope
Sales-focused
What the curriculum covers
Connect and enrich customer profiles
Analyze customer behavior and preferences
Identify high-value leads and churn/cross-sell/upsell signals
Review sales performance and data quality
Clean, deduplicate and integrate CRM data
Published learning outputs
Customer segmentation, enriched profiles, sales-performance and CRM data analyses
Illustrative workflow for evaluating learning. Ask which steps the course actually includes.
Practice & support
Practice
Course page lists 10 assignments across three modules. practice focuses on customer-data analysis and segmentation.
Feedback
Course page lists AI-graded assignments and optional peer review where shown. no instructor feedback established.
Certificate
Shareable Coursera course certificate listed.
Before you enroll
Price basis
Confirm tuition and what it includes.
Required software
Course page indicates a Copilot license may be required for product exercises. no license is bundled.
Prerequisites
No prerequisite stated on the page.
Access terms
Enrollment is through Coursera. exact access tier and price depend on the selected enrollment option.
Sales workflow designs, error/troubleshooting logs and a 120-minute AI-Powered Sales Operations Improvement Plan project.
Delivery
Flexible, self-paced Coursera course. Coursera offers course materials and certificates through its enrollment options. exact no-certificate access may vary by course and market.
Sales-process map, data/pipeline automation workflows and lead-enrichment/reporting agent
Delivery
Flexible, self-paced Coursera course. Coursera offers course materials and certificates through its enrollment options. exact no-certificate access may vary by course and market.
