Day 1: customer/segment insight, offer, multichannel messaging and conversation prep. Day 2: upsell/cross-sell, objections, negotiation/closing and follow-up.
Published learning outputs
Customer profile
Pitch and outreach messages
Objection responses
Close/follow-up messages
Illustrative workflow for evaluating learning. Ask which steps the course actually includes.
Practice & support
Practice
Hands-on persona research, pitch rewrite, outreach, conversation simulations, upsell and objection scenarios, close and follow-up labs.
Feedback
Personalized coaching on learner's own products/context. Ask whether individual instructor feedback is included.
Certificate
Ask about assessment and certificate terms.
Before you enroll
Price basis
corporate custom
Required software
Check which accounts and paid plans you need.
Prerequisites
Ask about prior knowledge and required setup.
Access terms
Request proposal. no individual enrollment route stated.
