Broader / transferableCheck language

Centro de Capacitación del Comercio / Cámara de Comercio de Santiago

Experiencia de cliente con IA

Broader customer-experience course covering journey analysis, customer prompts, ChatGPT/Gemini assistants and CRM/Zapier integration. A two-hour-30-minute unit covers lead scoring and personalized recommendations, alongside retention strategy and case review.

Check enrollment with provider · Confirm instruction language

Delivery
Asynchronous online Moodle course.
Cost
CLP 110,000 · standalone tuition
Time commitment
20 hours total. Only 2 h 30 min explicitly cover the lead-scoring/recommendation unit. The remaining customer-experience/automation material may transfer to accounts.
Scope
Broader / transferable

What the curriculum covers

  • Broader customer-experience course covering journey analysis, customer prompts, ChatGPT/Gemini assistants and CRM/Zapier integration. A two-hour-30-minute unit covers lead scoring and personalized recommendations, alongside retention strategy and case review.
Illustrative crm learning workflow: bring context, practice a task and check the output
Illustrative workflow for evaluating learning. Ask which steps the course actually includes.

Practice & support

Practice
Design customer communication/automation and apply lead scoring/recommendation choices. Ask which exercises you complete yourself.
Feedback
Ask whether individual feedback is included.
Certificate
Digital approval certificate. Confirm assessment, certificate and recognition terms.

Before you enroll

Price basis
standalone tuition
Required software
Check which accounts and paid plans you need.
Prerequisites
Ask about prior knowledge and required setup.
Access terms
Confirm access length, cancellation and retake terms.
Language
Confirm instruction language
Enrollment
Check enrollment with provider

How this relates to sales

This is a broader curriculum. Compare the relevant modules with your sales task and ask whether you can use your own sales examples.

Compare the fit

Related learning options

Broader / transferableEnglish confirmed

Edcorner Learning / Udemy

Generative AI for Insurance Agents & Analyst

10 sections: AI/prompt methods. policy comparisons. tailored policies. claims. renewals/cross-sell. fraud/risk. CRM/dashboards. 50 worked prompt lectures including pitches, quote emails, follow-up and win-back.

Delivery
Self-paced online video by Edcorner Learning.
Cost
Ask provider for price
View curriculum
Broader / transferableCheck language

AbilityEx

AI for GTM

GTM/ICP/signals, lead scoring/enrichment, outreach, CRM/call automation and reviewed content/forecast.

Delivery
Six-week online cohort.
Cost
Ask provider for price
View curriculum

Curriculum details from published provider information · reviewed 2026-10-08. Confirm current terms directly with the provider.