Broader / transferableCheck language

ESPM / João Capelli

Inteligência Artificial na Prática para Vendas e Serviços

Mixed marketing/sales/service course: AI lead scoring and qualification, initial engagement and forecasts. market segmentation, customer support and systems/tool practice.

Enrollment closed · check future runs · Confirm instruction language

Delivery
Live online Fridays. recordings available 10 days without replacing attendance.
Cost
Ask provider for price
Time commitment
12 hours. dated cohort not recovered.
Scope
Broader / transferable

What the curriculum covers

  • Mixed marketing/sales/service course: AI lead scoring and qualification, initial engagement and forecasts. market segmentation, customer support and systems/tool practice.
Illustrative crm learning workflow: bring context, practice a task and check the output
Illustrative workflow for evaluating learning. Ask which steps the course actually includes.

Practice & support

Practice
Examples, cases, interactive activities and guided selected-tool practice. Ask which exercises you complete yourself.
Feedback
Ask whether individual feedback is included.
Certificate
Certificate requires 75%attendance. Dynamic badge rules not assigned to this specific course without proof.

Before you enroll

Price basis
Confirm tuition and what it includes.
Required software
Check which accounts and paid plans you need.
Prerequisites
Ask about prior knowledge and required setup.
Access terms
Confirm access length, cancellation and retake terms.
Language
Confirm instruction language
Enrollment
Enrollment closed · check future runs

How this relates to sales

This is a broader curriculum. Compare the relevant modules with your sales task and ask whether you can use your own sales examples.

Compare the fit

Related learning options

Broader / transferableEnglish confirmed

Coursera

GenAI for Biz Dev: Identifying Growth Opportunities

SWOT, market forecast, market-gap analysis and business-development strategy

Delivery
Flexible, self-paced Coursera course. Coursera offers course materials and certificates through its enrollment options. exact no-certificate access may vary by course and market.
Cost
Ask provider for price
View curriculum

Curriculum details from published provider information · reviewed 2026-10-08. Confirm current terms directly with the provider.