Sales-focusedEnglish confirmed

Coursera

Use AI During Calls

An in-call pricing-objection response plan and next-step commitment.

Check enrollment with provider · English instruction/materials confirmed

Delivery
Coursera course, flexible schedule, self-paced. guided coaching, dual-role simulation, prompt-driven quiz, and data-interpretation tasks.
Cost
Ask provider for price
Time commitment
Header estimate: 1 hour. each of the two modules individually displays 1 hour. Four assignments total 60 minutes. The page's duration conflict is retained.
Scope
Sales-focused

What the curriculum covers

  • Two modules teach live-call use of conversational AI to identify pricing objections, reframe toward ROI/value, and secure a next step with an owner and timeframe.
  • A second sequence compares ten AI-assisted and ten non-AI calls, charts next-step lift against call-length tradeoffs, and produces a claim/evidence/caveats/recommendation narrative.

Published learning outputs

  • An in-call pricing-objection response plan and next-step commitment.
  • A call-outcome comparison chart and retro-ready recommendation.
Illustrative general learning workflow: bring context, practice a task and check the output
Illustrative workflow for evaluating learning. Ask which steps the course actually includes.

Practice & support

Practice
Four assignments include an AI pricing-prompt role-play, prompt-driven quiz, call-outcome chart with five bullets, and objection-to-outcome assessment. The page says some assignments are AI-graded but does not identify which. no human review is stated.
Feedback
No instructor review is stated. Coursera's AI-grading notice says some assignments are AI-graded but does not identify them.
Certificate
Shareable certificate shown on the page.

Before you enroll

Price basis
Coursera course enrollment
Required software
No specific vendor account or license is named. the course describes a generic conversational-AI assistant and call data.
Prerequisites
Basic experience using AI and effective prompts., B2B or B2C sales skills.
Access terms
Individual course page was accessible. the general FAQ describes purchase, eligible free-trial, and some full-course/no-certificate routes. Confirm access length and purchase terms.
Language
English instruction/materials confirmed
Enrollment
Check enrollment with provider

Compare the fit

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Cost
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View curriculum

Curriculum details from published provider information · reviewed 2026-10-08. Confirm current terms directly with the provider.